FAQs

1.Where do I find my Unique Code?

Your unique code, that you will need to be able to access the website, is located on your Reward email received from The Food Warehouse.

2.How do I claim my Kids Pass Membership?

Simply go to the Home Page, enter your Bonus Card number and Unique Code, then follow the steps to claim your membership.

3.What do I do if I am having trouble logging in?

Ensure you are entering your Bonus Card number and the correct Unique Code that you have been provided within your email. If you are still encountering problems, please email [email protected] .

4.Who do I contact if I’m having difficulty claiming?

If you are experiencing difficulties in claiming your reward, please contact [email protected] with your Unique Code to hand.

5.What does the Kids Pass membership entitle me to?

Kids Pass membership gives you access to so many deals you can enjoy with your family. The membership offers up to 40% off adult & child cinema tickets, up to 57% off family days out, up to 50% off family holidays and up to 20% off dining across a range of UK locations.